Privacy Policy
At Selvel Global, we respect and value your privacy. We understand the importance of safeguarding your personal information and are committed to ensuring that it is collected, used, and stored responsibly. This Privacy Policy explains how we handle your data when you use our website, purchase our products, or interact with our services. By engaging with us, you agree to the practices described below.
1. Information We Collect
When you place an order or register with Selvel Global, we collect certain personal details such as your full name, billing and shipping address, contact number, and email address. This information allows us to process your order efficiently, ensure timely delivery, and provide the best possible customer service. We may also collect non-personal data such as browser type, device information, and website usage patterns to help us improve user experience.
2. Purpose of Data Collection
The information you provide is used exclusively for:
- Processing and fulfilling your orders.
- Communicating order updates, delivery schedules, and product information.
- Providing relevant recommendations, promotions, or updates about our brand (only with your consent).
- Improving our website, services, and product offerings based on feedback and usage trends.
3. Data Sharing and Disclosure
Selvel Global will never sell, rent, or share your personal information with third parties for marketing purposes. We may share your details only with trusted service providers—such as courier companies or payment processors—strictly for order fulfillment and related operational needs. These partners are bound by confidentiality agreements and are required to use your data solely for the purpose of providing their services.
4. Data Security
Your security is our priority. All transactions and data exchanges on our website are protected using SSL (Secure Sockets Layer) encryption, ensuring that sensitive information is transmitted securely over the internet. We also implement regular security checks and data protection measures to safeguard against unauthorized access, misuse, or alteration of your personal details.
5. Marketing Preferences
You are in full control of your marketing preferences. If you have opted in to receive promotional emails, you may unsubscribe at any time by clicking the “unsubscribe” link in our messages or by contacting us directly. Once unsubscribed, you will no longer receive marketing communications, although we may still contact you for order-related matters.
6. Your Rights and Data Removal
You have the right to request access to the personal data we hold about you, as well as to request corrections or deletion of your information. If you wish to have your data removed from our systems or have concerns regarding our data practices, please email us at care@selvelglobal.com. We aim to respond to such requests promptly, in accordance with applicable privacy laws.
By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy. We may update this policy from time to time to reflect changes in our practices, and such updates will be posted on our website.